We couldn’t be Le Chat without our distribution network, with whom we have a close relationship of trust. Our distribution network plays a key role in our quality guarantee, as much as our beautiful fabrics, so we choose our partners with the utmost care. They undergo a rigorous selection process to ensure that the service you receive is as personalized and individual as the garments in our collections.
Since 2012, our online shop has been offering our complete collections, season after season. We are committed to offering you the most complete range of options every time you visit our site, and because we like to go that bit further and delight you, there’s even more. You’ll find collections that are 100% cashmere (bathrobes, loungewear joggers, cardigans, slippers and socks all in cashmere), 100% silk (silk pyjamas, silk kimonos, silk babydoll nightdresses and silk camisoles) as well as Liberty-print fabrics (Liberty-print trousers, Liberty-print shorts, Liberty-print nightdresses, Liberty-print blouses, Liberty-print pyjamas, Liberty-print nightshirts and Liberty-print dressing gowns) that are available exclusively on our website, perfect for anyone who doesn’t love a crowd but knows her way around a website.
Our partner sites can be found in a couple of clicks. From Glamuse to Place des Tendances, we have chosen to be available on clothing websites that are renowned for their prestigious brands. As our collections include both daywear and nightwear, you might hesitate about where to look, but you’ll always find us listed under lingerie.
Douce Cocoon Store is our loungewear concept store located at 2 rue de Sèze in Lyon. It’s dedicated to everything comfy-cosy, where you can find garments, accessories, designer deco ranges, and our special favourites. It’s a great space for having time out, strolling and taking your time. Our collections arrive twice a year, in line with the season. The exclusivity continues here for our collections in 100% cashmere, 100% silk and our Liberty-print fabrics, offering a unique place for you to discover Le Chat. Douce Cocoon Store is about our own way of life, a French lifestyle where you can savour each moment.
Our retailers are ambassadors for our brand. Hand-picked, they share in the story of Le Chat. As our relationships often date back over many years, we have forged close-knit connections of trust, know-how and expertise. There are over 300 retailers in France but each boutique reflects Le Chat in its warmth, humanity and delicate attention, connected to us almost like family, and we cherish them year after year - because being close to them also means being closer to you. This means that when you go to these boutiques, you are greeted by professionals who are passionate about their work, always looking to delight you and to do their utmost to bring customer satisfaction. They have been chosen for their ability to give great advice, for their sensitivity to our fabrics (cotton, viscose and micromodal), for their love of work well done and their ability to hit the right tone, every time.
Next, there are the prestigious flagship stores. These places are at the heart of fashion, so it’s only natural for Le Chat to be present in these unique outlets, proud representatives of current trends. In quiet corners in the lingerie department, you’ll catch a glimpse of that Le Chat passion, with a large selection of garments adapted to your needs, so that you can always find what you’re looking for wherever you are shopping. That’s why 55 Galeries Lafayette stores and 12 Printemps stores work with us to ensure we’re always right by your side.
Being close to you also means being elsewhere in the world. Le Chat has therefore established collections in more than 30 countries around the globe. We start with Belgium, a country close to our hearts, as we have been present there since the beginning. We have around 100 retailers and 15 corners in INNO department stores, where we enjoy sharing values and a lifestyle that we have in common with our Belgian friends. Italy, Germany, Switzerland - our reach is international. From Canada to Lebanon, from the Middle East to Asia, you can take a trip around the world and find Le Chat in every corner! This is especially true in China, where our sales are soaring thanks to the Chinese love of authentic, family-run French brands that tell the story of our time. We currently have 60 points of sale. Our international partner boutiques can be found in popular spots such as city-centre shopping malls, as we have developed a distribution network that is a great fit for us and our clients. The softness of our collections, the balance of where you can find us, the quality of advice on offer: it’s all about your well-being, the focus of everything we do.
Our online shop never takes a day off. Our customer service, therefore, is always available, you can get in touch by email or telephone and a member of our team at Le Chat will be happy to answer, always. Anticipating your needs, encouraging your desires, imagining the garments of tomorrow, all while putting you at the heart of our designs, that’s how we work: listening to you, working with you, and communicating our passion for a job well done, and done for you.
Le Chat, always closer to you. #LeChatLovesYou
PS : And if you have any questions, we’ll also be happy to answer them here!